Carriers
Reducing the environmental impacts generated by airlines, combined with ensuring safety and timeliness, makes ENAV a company that finds its raison d’être in sustainability and its commitment to the public interest. For years now, we have been supporting the environment in order to keep up with international guidelines; we have implemented new initiatives aimed at curbing greenhouse gas emissions into the atmosphere.
Green routes

For us, protecting the environment and natural resources, combating climate change, and contributing to sustainable economic growth have now become key drivers of technological innovation. In recent years, we have been tackling the challenge of reconciling safety with an approach allowing airlines to fly safely along efficient routes, so as to dramatically reduce travel times, fuel consumption, and CO2 emissions.

FEP - Flight Efficiency Plan 

Developed in Italy over the last 10 years, the Flight Efficiency Plan forms part of the EU's Single European Sky programme. The goal is to create an airspace structure geared towards meeting the needs of airlines, designing increasingly shorter routes with a continuous take-off and landing profile. 

Results

  • increasingly efficient flight profiles
  • direct routes, with positive impacts on costs and hazardous emissions
  • reduced consumption
  • reduced flight times, leading to lower operating costs

FREE ROUTE

The Free Route project allows airlines to plan the shortest possible route, flying directly from an entry point to an exit point of Italian airspace, thus achieving maximum flight efficiency and generating benefits for the airlines as well as the environment.

Results

  • fuel savings
  • reduced hazardous emissions and costs
  • unchanged safety levels

Among the 5 largest European providers, ENAV is the only one that has implemented Free Route, thus completing the restructuring of Italian airspace, an initiative launched back in 2014.

-12

million kilometres: reduction in the distance flown by planes in 2018

43

million kilograms of fuel saved in 2018

135

million less CO2 emissions

133

tons of CO2 emissions avoided by generating energy from renewable sources

Expertise

AIRPORT OPERATIONAL EFFICIENCY

We train our operational staff according to airport operational efficiency principles, which allow maintaining the highest standards in terms of

  • safety
  • operational capacity
  • economic efficiency
  • environmental impact (offering refresher courses to ATCOs and raising their awareness so that they can help reduce fuel consumption)

99,716

hours of in-class training and e-learning

190,996

hours of Continuous Training and Operational Unit Training

CUSTOMER ORIENTED

Customers are key to us; this is why we have adopted a customer-oriented approach, based on integrated practices that can meet the expectations of airspace users.

Our goal is to ensure the processes required to provide increasingly effective and efficient services while promoting continuous improvement.

In order to monitor customer satisfaction, we have developed:

  • a customer relationship management system designed to engage with customers and measure their satisfaction with the services rendered
  • Customer Surveys: the different types of users express their level of satisfaction using an online platform
  • stakeholder engagement initiatives: one-to-one meetings, plenary sessions, open days, and thematic workshops
Technological innovation

Our goal is to retain our international competitiveness and leadership in technological innovation, in line with the requirements of the Single European Sky programme.

To this end, our 2018-2022 business plan includes investments in technological platforms and innovative systems, in order to deliver world-class performance while maintaining the highest safety standards.

Our main projects include:

  • HIRO (Enav and AdR): intended to optimise airport capacity during take-off and landing
  • FEP - Flight Efficiency Plan: a cutting-edge navigation system for the Italian airspace
  • Data Link enables digital air/ground communication, without relying on verbal communication over the radio
  • MTCD (Medium Term Conflict Detection) system, capable of aiding air traffic control officers in detecting potential traffic conflicts several minutes in advance
  • new 4flight system, which will be the operational platform of tomorrow, to be implemented under a new approach
  • the new E-NET 2 network with Multiprotocol Label Switching, allowing to transmit data faster and more securely